Service

Assistance

The NG-Tech support service ensures fast and professional assistance, with remote diagnostics to help customers as promptly as possible. Thanks to this preliminary analysis, we can quickly identify the best solutions or arrange for an on-site intervention, optimizing time and resources.

Response speed, technical expertise, and quick intervention and spare parts shipment are distinctive features of the NG-Tech service.

Training for Operators and Supervisors

NG-Tech offers a specialized training program for operators and the service network, ensuring efficient and safe use of the machinery. Our courses are conducted directly on the machines and cover essential topics such as mechanics, hydraulic and electrical systems, as well as specific operational procedures. The training is tailored to fit work cycles and machine functions, including alarm message management, recovery instructions, and preventive maintenance.

Spare Parts

NG-Tech provides original spare parts with reduced delivery times, thanks to a specialized technical service that identifies faulty components and ensures shipment in the shortest time possible. We offer a wide range of mechanical, electrical, and hydraulic spare parts to minimize downtime and optimize inventory management, ensuring a quick resumption of operations.

Scheduled Maintenance

NG-Tech offers a scheduled maintenance service to ensure consistent performance and long machine life. Thanks to regular maintenance and preventive inspections of key components, we can minimize the risk of unexpected breakdowns and optimize operational efficiency.

Our team of specialized technicians, including our service network, performs regular checks and targeted interventions, customized to the specific needs of each machine and customer, ensuring maximum reliability and safety over time.

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CHIAMACI PER TUTTE LE INFORMAZIONI TECNOFILL +39 0445 641928